Frequently Asked Questions

How do I hire and onboard a Virtual Assistant?
  • Start by identifying your business needs and the tasks you want to delegate. Next, select a VA with the right skills, conduct an interview, and provide clear instructions and tools they will need. Many agencies offer onboarding guidance, trial periods, and training to ensure a smooth start.

What is the Apprenticeship program?
  • The Apprenticeship Program is a 2-week trial period where a prospective Virtual Assistant works with a client at a low introductory rate (e.g., $3/hour). This allows both the VA and the client to evaluate skills, work quality, and communication style before committing to a long-term arrangement. After the apprenticeship, the client can decide to continue or expand the partnership based on performance.

What services can a Virtual Assistant provide?
  • A Virtual Assistant (VA) can handle a wide range of tasks depending on their skills. Common services include administrative support, email management, scheduling, social media management, lead generation, bookkeeping, customer support, and specialized tasks like graphic design or website management.

What is a community ambassador?
  • A Community Ambassador is a trusted representative of Atlas Virtual Assistants. They help introduce our services to potential clients, spread awareness about the company, and maintain positive relationships with the community. Ambassadors also earn a percentage of net profit from assisted clients they help bring in, making it a recurring opportunity rather than a one-time referral.

How do I communicate and collaborate with my Virtual Assistant?
  • Communication is usually done through email, messaging apps, video calls (Zoom, Google Meet), and project management tools like Trello, Asana, or Slack. Most VAs provide daily or weekly updates to keep you informed and ensure smooth collaboration.

How many Virtual Assistants a client have?
  • Clients can have as many Virtual Assistants as they need, depending on their business size and workload. Some clients start with one VA, while others hire multiple VAs to cover different roles such as administrative support, social media management, lead generation, or specialized tasks.